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Call us +351 967 814 650

Frequently Asked Questions

Frequently Asked Questions

Where are the factories located?

We work with one main factory in Portugal, one main factory in Spain, two main factories and Turkey and one main factory in Germany. In addition to this, we occasionally are involved with Third parties whenever is convenient.

Which stone products do you supply?

In addition to natural stone tiles, we supply pretty much any kind of finished products. We normally supply steps, skirtings, wall coverings, thick stone for garden decoration, benches, detailed masonry, fireplaces, countertops, basins, shower trays, exterior cladding, slabs and much more.

Which are your payment terms?

We accept payments by bank transfer, paypal or Letter or Credit.

Do you supply custom made projects?

Yes. We supply all kinds of finished products in natural stone, from the standard-sized tiles to the complex custom made project. In addition, we have a team that can analyse plans and give support on issues like shop-drawing and more.

Do you organize delivery?

Yes. However, the cost of delivery is not included on the prices displayed on our catalogue. For delivery, we will need to check your complete address, number and weight of the natural stone crates, and get a quotation with our partner transport company. We can organize delivery pretty much all over the world.

Do you work on installation or maintenance of stone?

Sure. We do not get involved on installation of natural stone, but we are glad to support on any questions. All you have to do is to contact us with your questions. Our technical team will be pleased to give you all the necessary information for better installing and maintaining the natural stone.

Can you help me finding a stone that is not here?

Absolutely. Our compromise with all our clients is to make sure they get what they are looking for in terms of natural stone supply. If you are looking for another stone that is not on our catalogue, we can search for it and at least propose some close alternatives.

Additional Services

In addition to the supply of natural stones, Globalstonesupplier is also involved on other parts of the natural stone industry. By working everyday at the source where the natural stones is being extracted and produced, we understand the opportunities and limitations of the different stones, which allows us to provide some additional services such as:

Natural stone inspection

Consultancy for the supply and procurement of stone

Finding good valued stock opportunities

Contact Us for Support

If you have any question related to the supply of natural stones, or simply related to installation, maintenance or any other topic, feel free to contact us. We receive daily enquiries from private clients and companies, and are always glad to give a positive and useful feedback to all clients.

+351 308 804 133

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